Cancellation Policy

Our Commitment to Your Freedom of Choice

At Pixlomedia, we understand that circumstances change, and flexibility is essential. We value your trust and are committed to providing a cancellation policy that respects your choices.

1. Cancellation Requests:

If you need to cancel a service or product you have purchased from Pixlomedia, we are here to assist you. Please contact our customer support team at hello@pixlomedia.com to initiate your cancellation request.

2. Eligibility for Cancellation:

The eligibility for cancellation may vary based on the type of service or product you have purchased. Please refer to your specific service agreement or product terms for detailed information on cancellation eligibility.

3. Cancellation Process:

Our team will guide you through the cancellation process, ensuring that your request is handled promptly and efficiently. We are here to answer any questions you may have and provide support during this process.

4. Refunds and Credits:

If your cancellation is eligible for a refund or credit, we will process it in accordance with our Refunds Policy. Please refer to our Refunds Policy page for more information on refunds and the associated timelines.

5. Flexibility in Extraordinary Circumstances:

We understand that there may be exceptional circumstances beyond your control. In such cases, please reach out to us, and we will work closely with you to find the best possible solution.

6. Contact Us:

If you have any questions or concerns about our cancellation policy, please feel free to contact us at hello@pixlomedia.com. We are here to assist you and ensure that your experience with Pixlomedia remains positive and supportive.

Your Freedom Matters:

Your freedom to make choices that best suit your needs matters to us. We want to ensure that you have the flexibility to adapt to changing circumstances while enjoying the services and products we offer.

Thank you for choosing Pixlomedia. We look forward to serving you with excellence and understanding, no matter where your journey takes you.